FAQ

Why Often Two?

We called ourselves Often Two because you will always want another one!

What is your return policy?

Our cookies are baked fresh to order and therefore we do not accept returns or offer refunds. If there is an error with your order, please email us at hi@oftentwo.com.

How should I store my cookies?

All Often Two cookies are made with shelf-stable ingredients. We do not use any preservatives. We recommend consuming within two weeks of delivery. After opening store cookies in an air tight container. Refrigeration can help extend their freshness.